Edgar Schein’s Humble Consulting (2016) sets out an approach to consulting and advisory work that emphasises relationships, trust, and adaptive problem-solving - instead of the usual expert-driven consulting. Schein argues that in complex, fast-changing environments, consultants must move beyond offering predefined solutions and instead engage in ongoing, collaborative inquiry with clients.

For risk consultants, this can be a useful approach. Managing risk involves navigating a myriad of uncertainties, as well as hard-to-understand organisational dynamics (and politics), all against the backdrop of a changing threat landscape. As ‘Humble Consultants’, risk professionals can foster deeper client trust, uncover hidden risks, and develop tailored, sustainable solutions that address not just technical challenges but also cultural and leadership dynamics with their organisations.

Further reading

Full book review

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