Book summary - Management Control Systems, by Wim Van der Stede; Kenneth Merchant
Management Control Systems (2003, 2017, 2023); by Kenneth Merchant, Wim Van der Stede; Amazon Reference from LSE, included in 21st Century Economics - Economic Ideas You Should Read and Remember quotes In a nutshell, Merchant’s and Van der Stede’s idea is brilliantly clear-cut. First, management control problems regarding a firm’s given strategy are identified: Is the desired employee behavior also the most likely one? If not, any reason for behavioral deviations is then decomposed into three roots: ...