What is an important business service?
The FCA defines an Important Business Service (IBS) as a critical service that if affected could impact clients or the market. FCA regulated organisations will typically take this definition and create their own process to consistently identify their own relevant services, and maintain their own Important Business Service list. means a service provided by a firm, or by another person on behalf of the firm, to one or more clients of the firm which, if disrupted, could: ...